At ComSpan, we understand how important reliable telephone, Internet, and television services are to you. We pride ourselves on friendly, professional service. We understand your need to have questions answered quickly and efficiently. Expert assistance is available via the local office, telephone, and email. If you need emergency telephone repair service, we're accessible 24 hours a day at 1-866-535-9858.
Frequently Asked Questions
Internet
- How do I access my email from out of town?
- How do I configure Outlook Express?
- How do I configure Outlook?
- How do I Import my contacts from Outlook Express into WebMail?
- How do I get an email username and password?
Account Services
- How do I pay my bill?
- What is the billing cycle?
- Why is my first bill so expensive?
- What are all these taxes for?
- What is the City Franchise Fee?
- Why do I have Long Distance charges when I have Unlimited Long Distance?
- I don’t have long distance with ComSpan and have charges?
- I paid my bill but the payment isn’t showing on my new bill, why?
- I’ve made long distance calls but they aren’t appearing on my bill?
- Why do you require my Social Security number or a Federal Tax ID?
Television
Myrtle Point
Sales Office
Phone: 541-559-0559
Toll Free: 1-866-535-9858 (24 hours/7 days a week)
Email: myrtlepointsales
Supporting Documents
- TV: Remote Guide
- TV: HD DVR Remote Guide
- TV: HD DVR Remote Quick Refer. Guide
- TV: Remote Codes
- TV: Video Support
- Internet: Win. Vista Email Setup
- Internet: Netgear Switch Instructions
- Internet: Antivirus Updates
- Internet: Router Support
- Internet: Acceptable Use Policy
- Phone: Voice Mail User Guide
- Phone: Voice Mail Set Up
- Phone: Phone User Guide
- Phone: OTRS Information
- Phone: 8XX Toll Free Support
- Phone: Long Distance Support
- Phone: E911
- Phone: Subpoena and Call Trace Requests
- Phone: Inside Wiring Maintenance
- Phone: Toll fraud policy